Terms of Service

1. Agreement to Terms

These Terms of Service (“Terms”) govern your use of the Huzzah Collective website and any services provided by Huzzah Collective (“Huzzah,” “we,” “us,” or “our”). By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our site or services.

2. Our Services

Huzzah Collective is a human-led marketing collective based in New Orleans, Louisiana. We offer the following services:

• Brand Strategy
• Creative Campaigns
• Content & Copy
• Digital & Growth
• Event Activations
• AV Productions
• Consulting

Specific scope, deliverables, timelines, and fees for each engagement are outlined in a separate Statement of Work or service agreement signed by both parties.

3. Proposals and Agreements

Submitting a contact form or requesting a proposal does not constitute a binding agreement. A formal engagement begins only when both parties have executed a written agreement or Statement of Work and any required deposit has been received.

4. Payment Terms

Payment terms are specified in each individual service agreement. Generally:

• A deposit may be required before work begins.
• Invoices are due within the timeframe specified in your agreement.
• Late payments may incur interest or result in paused deliverables.
• All fees are non-refundable unless otherwise stated in your agreement.

5. Intellectual Property

Upon receipt of full payment for a project:

• Client materials — any content, logos, or assets you provide remain your property.
• Deliverables — final deliverables transfer to you as specified in your service agreement.
• Portfolio rights — Huzzah Collective retains the right to display completed work in our portfolio and marketing materials unless otherwise agreed in writing.
• Pre-existing assets — tools, templates, and proprietary processes used during the engagement remain the property of Huzzah Collective.

6. Client Responsibilities

To ensure successful delivery of services, you agree to:

• Provide timely feedback, approvals, and required materials.
• Ensure all content and materials you provide are accurate and that you have the right to use them.
• Designate a primary point of contact for the engagement.

Delays caused by failure to meet these responsibilities may affect project timelines and are not grounds for a refund.

7. Confidentiality

Both parties agree to keep confidential any non-public business information shared during the course of an engagement. This obligation survives termination of any agreement between the parties.

8. Termination

Either party may terminate a service agreement in accordance with the terms specified in that agreement. Upon termination, you are responsible for payment of all work completed through the date of termination. Huzzah Collective reserves the right to terminate any engagement if a client acts in bad faith, violates these Terms, or engages in unlawful conduct.

9. Disclaimer of Warranties

Our website and services are provided “as is” without warranties of any kind, express or implied. We do not guarantee specific results from our marketing services, as outcomes depend on many factors outside our control.

10. Limitation of Liability

To the fullest extent permitted by law, Huzzah Collective shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. Our total liability for any claim arising from a service engagement shall not exceed the total fees paid by you for the specific project giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless Huzzah Collective and its team members from any claims, damages, or expenses (including legal fees) arising from your use of our services, your violation of these Terms, or any content or materials you provide to us.

12. Website Use

By using our website, you agree not to:

• Use the site for any unlawful purpose.
• Attempt to gain unauthorized access to any part of our systems.
• Reproduce or distribute our content without written permission.
• Submit false or misleading information through our contact form.

13. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of those sites and encourage you to review their terms and policies independently.

14. Governing Law

These Terms are governed by the laws of the State of Louisiana, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Orleans Parish, Louisiana, and you consent to the jurisdiction of such courts.

15. Changes to These Terms

We may update these Terms from time to time. The effective date above will reflect the most recent revision. Continued use of our website or services after changes are posted constitutes your acceptance of the updated Terms.

16. Contact

If you have questions about these Terms, please contact us: